Broker Check

Service Just Got One Step Better

April 21, 2022

For Release Time


Pine Bush, NY— 04/20/2022Your service at George Thompson Agency just stepped up even further. Our Customer Service Representatives are well trained to handle a host of challenges, but there are industry wide restrictions to the degree of which they can help. Through the diligent studies and determination of our team member Alicia Gutierrez we now have a new agent. Alicia has shined in her previous role as a CSR. Her work ethic is unsurpassed and her determination has led to this accomplishment.

About Alicia Gutierrez

Alicia graduated from The State University of New York at New Paltz. She is a hard working, intelligent addition to the George Thompson Agency team. In the five years she has worked in the industry she has surpassed expectations and continues to impress. Rising to agent status was key step for Alicia. In addition, the passing of the intensive Property and Casualty Exam will allow Alicia to provide customer service at a higher level.

“As a local insurance provider we understand the necessity to deliver exceptional service. It is not enough to hire outstanding individuals, you have to provide an avenue for them to succeed. We offer training for professionals interested in achieving agent status. Alicia is an essential part of our team and we are proud to now call her an agent,” said Sean Curran, Chief Operating Officer, George Thompson Agency



The George Thompson Agency Service Model

The customer service team at GTA is trained in all aspects of the business. We provide this training as a means to solve problems in an efficient and effective manner. We believe the greater the capacity and knowledge of support staff, including agents, the more successful the client experience will be.

Upcoming Changes

As the agency continues to thrive, the need for experienced staff consistently flourish. We are interested in growth as a means to support the community in the much-needed field of insurance. However, we fully understand growth is only possible through the hard work and diligence of a dynamic staff. We have hired another agent to round out the team and we look forward to introducing you in the coming months. In addition, we are undergoing renovations and we have added additional staff in the medicare and financial planning sector as well.


Founded over 50 years ago, George Thompson Agency is a local leader in the comprehensive insurance/retirement planning business. 


For more information, press only:

PR Contact Number : 845 744 3074

Contact: Sean Curran


For more information on The George Thompson Agency Service Model: